Terms of Service
Effective Date: 03.03.2025
Welcome to www.trainfinnish.com (the "Website"). These Terms of Service ("Terms") govern your use of the Website and the services offered by Noora Latja, a language trainer, (”I”, ”me”, ”my”). By accessing or using the Website and/or my services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please discontinue using the Website and my services.
1. Overview of Services
I provide online language training sessions and related educational content through my Website and other digital platforms. These services include:
Individual or group online language sessions
You can request services by contacting me through the Website or by email. These Terms apply to all services offered.
2. Service Availability and Limitations
I offer online language training sessions via platforms Google Meet and Zoom, and other platforms such as Skype if requested by customer and agreed together. While I aim to provide the best possible service, I cannot guarantee the availability of sessions or uninterrupted access to my services. Technical issues, internet disruptions, or platform-specific problems may occasionally affect session delivery.
You are responsible for ensuring your equipment and internet connection are functioning adequately to participate in online sessions.
3. Eligibility
To use my services, you must:
Be at least 18 years old
Provide accurate, complete, and up-to-date information when registering or booking sessions.
Have a reliable internet connection and suitable equipment (computer, tablet, or smartphone) for participating in online sessions.
By using my services, you represent that you meet these eligibility criteria.
4. Booking and Payment
Session Booking: You can book individual language training sessions through the contact forms on the Website or by contacting me directly via email. All bookings are subject to availability.
Pricing: Pricing for my services will be outlined on the Website or communicated directly during the booking process. I reserve the right to modify prices at any time but will honor pricing agreed upon at the time of booking.
Payment Terms: Payments for sessions must be made in advance through the payment methods specified on the Website or as communicated during booking. I accept payment via PayPal. You can pay my invoices with a PayPal -account or a payment card accepted by PayPal.
5. Cancellations and Refunds
Cancellation by Client: You may cancel or reschedule a session by providing at least 24 hours notice. If you cancel or reschedule within this timeframe, you may reschedule at no additional cost. If notice is provided after this period, I reserve the right to charge full price of the session. Cancellations and rescheduling requests needs to be communicated by emailing nooratrainsfinnish@gmail.com. Contact made through other means will not be considered valid.
Lateness: I as the trainer will wait for 10 minutes from the start time of scheduled session, and if after 10 minutes the customer does not connect via the provided session link and start the session, I will treat the session as having been taken and no refund or rescheduling will be offered.
Cancellation by Trainer: In rare circumstances, I may need to cancel or reschedule a session due to unforeseen events (e.g., technical issues, personal emergencies). If this occurs, I will reschedule the session with you or offer a full refund if no suitable time can be arranged.
Refunds: Refunds for sessions will only be issued in accordance with the cancellation policies above. No refunds will be provided for partially or completely completed, or missed sessions.
6. Client Responsibilities
By using my services, you agree to:
Participate Actively: Learning and advancing in speaking a language requires effort and active participation. You are responsible for attending scheduled sessions and completing any agreed assigned exercises or activities to support your learning progress.
Provide Accurate Information: You must ensure that any personal or contact information you provide is accurate and up-to-date. Failure to do so may result in miscommunication or an inability to deliver services.
Maintain Confidentiality: Any materials or content provided prior, during or after sessions are for your personal use only. You may not share, reproduce, or distribute these materials without my written consent. Recording any parts of the online sessions by any means without consent is prohibited. In case of recording after mutual consent, sharing of the recording privately or publicly without my written permission is prohibited.
Unauthorised persons: In case of presence of unauthorised persons in the session, it will be at my discretion to disconnect from the session, without refund or rescheduling being offered.
Booking sessions: When purchasing any practise package with certain amount of sessions indicated in the package, client is responsable of using all the sessions during a 30 days period. Any unbooked session will expire after 30 days, and cannot be scheduled for a later date. To avoid losing any sessions, client must ensure to book all the sessions during 30 days.
7. Intellectual Property
All content, materials, and resources provided through the Website or prior, during and/or after language training sessions (including but not limited to lesson materials, worksheets and videos) are the intellectual property of Noora Trains Finnish or are used with appropriate permission. You are granted a limited, non-exclusive, non-transferable license to use the materials for your personal language learning purposes only.
You may not copy, distribute, modify, or create derivative works from any content provided without my express written permission.
8. Disclaimer of Warranties
I make no warranties or guarantees regarding:
The accuracy, reliability, or completeness of any content or information on the Website.
Your learning outcomes or language proficiency progress as results may vary based on individual effort, engagement, and other factors.
All services are provided "as is" and "as available." To the fullest extent permitted by law, I disclaim all warranties, whether express or implied, regarding the Website, content, or services, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
9. Limitation of Liability
To the maximum extent permitted by applicable law, I shall not be liable for any indirect, incidental, special, or consequential damages, including loss of profits, revenue, or data, arising out of or in connection with your use of the Website or services.
My total liability for any claim arising from or related to the use of my services is limited to the amount you paid for the services in question.
10. Termination
I reserve the right to terminate or suspend your access to my services, without prior notice, if you violate these Terms or engage in any unlawful or abusive behavior. Termination will not entitle you to a refund for any pre-paid services unless otherwise specified in these Terms.
11. Modifications to the Terms
I may update or modify these Terms at any time. Any changes will be effective immediately upon posting on the Website. You are responsible for reviewing the Terms periodically to stay informed of any updates. Continued use of the Website and services after changes have been posted constitutes acceptance of the revised Terms.
12. Governing Law and Jurisdiction
These Terms are governed by and construed in accordance with the laws of Spain, without regard to its conflict of law principles. Any disputes arising from the use of the Website or services will be subject to the exclusive jurisdiction of the courts located in Palma de Mallorca, Spain.
13. Contact Information
If you have any questions or concerns about these Terms or my services, please contact me at:
Email: nooratrainsfinnish@gmail.com
Address: Calle Galileo Galilei 2, Parc BIT, Edifici U, Local 10, 07120 Palma de Mallorca, Spain